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North Hills Care
Personalized Senior Care

Where Compassion Feels Like Home

A warm, secure and welcoming residence where every person receives respectful support, meaningful companionship and care tailored to their individual needs.

Personalized support  •  24/7 attentive care  •  Home-style living

  • 24/7 Attentive Support

    Caregivers present through every hour.

  • Personalized Care Plans

    Written around each resident, not a template.

  • Comfortable Home Setting

    A real house, not an institution.

  • Family Communication

    Honest, regular updates you can rely on.

A bright shared living room with armchairs, plants and large windows
Care Designed
Around the Individual
Welcome to North Hills Care

Care That Respects Every Story

Moving into a care home is a significant step, and it should feel like arriving somewhere familiar rather than entering an institution. Our residence is a genuine house with a small number of residents, shared meals and caregivers who know everyone by name.

We provide personalized non-medical support with everyday routines while protecting each resident’s dignity, independence and sense of belonging. Preferences are recorded alongside needs, because how a person likes their morning to begin matters just as much as the help they receive.

  • Individual attention and respectful daily support
  • Close communication with families
  • A secure and welcoming residential environment
Discover Our Story
Care Services

Thoughtful Support for Everyday Living

Every resident has different routines, preferences and support needs. Our care is personalized to help each individual feel secure, respected and at ease.

24/7 Supervision and Attentive Care

Someone caring is always nearby, day and night.

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Assistance with Daily Living

Respectful help with bathing, dressing, grooming and mobility.

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Medication Management and Reminders

Organised routines and timely, friendly reminders.

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Home-Style Meals and Snacks

Three fresh meals a day, plus snacks, shared at a real table.

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Housekeeping and Laundry

A clean, fresh home without anyone having to ask.

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Social, Recreational and Wellness Activities

Days with something to look forward to.

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Not sure what level of support is needed?

We’ll talk it through with you, honestly, and tell you if we’re not the right fit.

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Our Approach

Personal Care, Built Around the Person

  1. 01

    Listen

    We learn about the resident's needs, routines, preferences and personality.

  2. 02

    Personalize

    We create a thoughtful care plan designed around comfort, dignity and independence.

  3. 03

    Support

    Our team provides attentive daily care while keeping families informed and involved.

Living & Amenities

Comfort in Every Detail

Explore the comfortable rooms, welcoming shared spaces and peaceful outdoor areas that make North Hills Care feel like home.

Older adults and a caregiver laughing together over a board game
Why Families Choose Us

Reassurance You Can Feel on the First Visit

  • Compassionate, carefully selected caregivers
  • Individualized support shaped by each resident
  • Respect for dignity and independence
  • Engaging daily experiences, never obligations
  • Reliable, proactive family communication
  • Safe and welcoming surroundings

“Care is not only what we do — it is how we make every resident feel.”

Daily Life

A Day Filled with Comfort and Connection

No two days are identical, but there is a gentle rhythm to life here that residents come to know and rely on.

  1. 01

    A peaceful morning

    Unhurried waking, help where it's wanted, coffee by the window.

  2. 02

    Freshly prepared meals

    Home cooking served at a shared table, three times a day.

  3. 03

    Gentle movement

    Seated exercise, a garden walk or a stretch in the sunshine.

  4. 04

    Company and activity

    Cards, music, crafts and conversation — always optional.

  5. 05

    Rest and companionship

    Quiet afternoons, favourite programmes, familiar faces.

  6. 06

    Evening support

    Help settling in for the night, with someone awake nearby.

Testimonials

Words from Residents and Families

The quotations below are placeholders shown while we gather real, consented reviews from the families we serve.

The care and attention our family experienced gave us confidence and peace of mind. Every interaction felt thoughtful, respectful and personal.

Family MemberPlaceholder testimonial
The welcoming exterior of the residence at golden hour
Visit Us

The Best Way to Understand Our Home Is to Experience It

Meet our team, explore the residence and learn how personalized care can support your loved one.

Questions

Answers for Families Who Are Just Beginning

If your question isn't here, please ask. We would rather have a real conversation than leave you guessing.

Get in Touch

Let’s Talk About What Your Family Needs

Call, email or send an inquiry. We answer questions honestly, without pressure.

Parking is available on site. Let us know if you need step-free access and we will meet you at the door.

Get directions

Care Inquiry

Tell us a little about the person you’re seeking care for and we’ll be in touch within one business day.

We will confirm the exact time with you.

Please do not include medical records or sensitive health details.

This form is not monitored for emergencies. If someone needs urgent help, call your local emergency number.

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